We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/. All information associated with your order is accessible by the portal administrator, PANDA.

Please order carefully as we do not offer returns for change of mind or incorrectly-ordered products. Where a product is defective or significantly different to its description, we will either issue a refund or send a replacement product (at SKOOP's discretion).

All orders are shipped via Startrack courier service and delivered during business hours. Please ensure your delivery address is attended during business hours as unsuccessful deliveries will result in goods being returned to sender and additional delivery charges will apply.